My swindon tickets were Ebay and i got refund, my seller was nice guy.
It is EBAY POLICY that buyers have to refund people that bought tickets for gigs that were cancelled or refunded. This became Ebay policy following the Michael Jackson fiasco.
It's there is solid print in their policy that sellers have to refund in full on tickets bought for cancelled or refunded gigs. They HAVE to refund.
With this in mind, contact the seller. If you get no response then raise a dispute (this has to be done within 45 days of purchase, not sure if tickets get a longer limit to raise a dispute). After ten days 'debate' you can escalate to a claim.
If your dispute finds you within ebay policy and your seller out of it then it is very unlikely you will not win.
I have raised disputes, lost none, and have had hundreds returned to me on items that most folk would just think 'one of those things' and make do with just leaving the seller some bad feedback.
Just takes a couple of clicks to get the ball rolling.
This is the response I got today -
I believe the gig was cancelled for some idiot in the crowd throwing something. I did not buy these tickets direct from the promoter so i cant offer any refunds on this occasion i did state in my advert that these were non refundable
Sorry i cant help you any further"
Yet I originally got sent an email stating they were bought direct from the Echo Arena, and a copy of the transaction for a total of 6 tickets (2 I bought). I bought them in August so it's outwith the paypal 45 days. How to sort it ????, if someone else gets a refund for my tickets ,,,,,