I emailed customer services on (give the date) and as yet have not received a reply or even at the very least the courtesy of an acknowledgement.
As a loyal Morrissey fan who has bought every record he has released on Sanctuary / Attack, I consider myself to be a customer and one who is worthy of a response to my questions that I do not think were unreasonable to ask.
With a week to go before the release, the lack of promotion on the radio / video channels is disturbing.
I do hope you will consider my questions carefully and oblige with a reply (do you have a Customer Charter stating how you respond to letters / emails?)
I look forward to your reply
Cut 'n' paste that along with your original email.
Hello Mozzergirl. Sorry to be off-topic, but I just wanted to ask you, where does that Morrissey quote come from? I never heard it before. And it's nice.
I don't think this single is meant to be a chart hit. I think it's just a tour souvenir. That's why two formats are on vinyl. A serious chart contender would have to follow the usual two CDs template.
I kind of get the impression that it goes like this;
Sanctuary is on the borders of f***ing broke. Therefore, media/promotion is not something they can afford to do every time they want to.
The way I see it is that they're reliant on one of the most loyal fanbases in popular music ie US into just buying the singles and keep on being 'fans'
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